Frequently Asked Questions

How Can We Help?

Bookings & Reservations

You can enquire via our Contact page or call us on 02 9896 6454. Our travel specialists will craft a personalised itinerary and guide you through the booking process step by step.

We recommend booking 3–6 months in advance for luxury train journeys and peak season travel, and 2–3 months for private tours. Last-minute bookings are subject to availability.

Yes, a deposit of 25% of the tour cost is required to confirm your reservation. The balance is typically due 60 days before departure.

Absolutely. Every journey we craft is bespoke. Tell us your interests, pace, and budget, and we will tailor the itinerary to you.

Travel Requirements

Most Australian travellers require an e-Visa for India, which can be applied for online. We provide guidance on the visa process as part of your booking.

We recommend consulting your GP or a travel clinic at least 6 weeks before departure. Routine vaccinations plus those advised for travel in South Asia are typically suggested.

Comprehensive travel insurance is essential for all our journeys. We partner with Cover-More — visit our Travel Insurance page for a quote.

Local currency is best for day-to-day expenses. We advise carrying a small amount of cash and using cards where accepted. Your guide will assist with exchanges.

Tour Policies

Cancellations made more than 60 days before departure receive a full refund minus the deposit. Cancellations within 60 days are subject to our terms — please review them at the time of booking.

Yes. Many of our journeys welcome solo travellers, and we can arrange single-occupancy accommodation. Some luxury train cabins carry a single supplement.

Our private tours are just you and your party. Luxury train journeys host a small group of fellow travellers, generally 20–80 guests.

Yes. Indian cuisine offers wonderful vegetarian and vegan options, and we can accommodate most dietary needs. Please inform us at the time of booking.